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Category Archives: Customer Stories

Customer Turns to LightHouse Automotive for Auto Electric Repairs

Customer Turns to LightHouse Automotive for Auto Electric Repairs

Cutler was dealing with an electrical issue in his car. After doing some research, he decided to bring his vehicle into LightHouse Automotive in Colorado Springs for diagnostic testing, inspection and repairs. He knew our shop had a great reputation for auto electric repairs. "LightHouse Automotive quickly and correctly solved and electrical issue with my car awhile back," Cutler writes in his recent review posted on Google. "They also gave me time to explore my options." The first step in any automotive repair situation is to properly determine the problem. Especially when it comes to electrical issues, it can be tricky to uncover the source of the failure. Sometimes, it's just a loose connection or frayed wire that is easy to fix. Other common issues include failing sensors, i ... read more

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Customer Stories

Local Customer Thanks LightHouse Automotive Team for Excellent Service

Local Customer Thanks LightHouse Automotive Team for Excellent Service

Vanessa is pretty knowledgeable when it comes to her car. She has some mechanical experience and realized that there were various issues she needed to deal with. Vanessa decided to bring her vehicle to LightHouse Automotive in Colorado Springs for a full inspection and breakdown of recommended repairs. "I am so pleased with the service I received," Vanessa says in her online review. "I have some mechanical knowledge and when I would talk about the things that I though were wrong with my car, none of the mechanics talked down to me. They were so respectful and helped me every way possible with my car." The LightHouse Automotive team did a thorough inspection of Vanessa's car and ran diagnostic tests, as well ... read more

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Customer Stories

See What LightHouse Automotive Customers Are Saying About Their Service Experiences

See What LightHouse Automotive Customers Are Saying About Their Service Experiences

At LightHouse Automotive, we love seeing our customers write reviews. Whether it's on our website, Yelp, Google or our Facebook page, we welcome all honest feedback. It's what helps us strive to provide the best possible customers service. We've been getting a lot of great comments from our customers lately, so we'd like to share a few here. Dan says: "Needed to find some place to rely on for my car repair/maintenance that I could trust. Found it.""These mechanics are who the mechanics take their vehicles to," adds Terri. "They really know what they are doing.""Great job," says Ronald. "Freelander is runn ... read more

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Customer Stories

LightHouse Automotive Saves Customer from Unnecessary Transmission Repairs

LightHouse Automotive Saves Customer from Unnecessary Transmission Repairs

Jason's vehicle was having a hard time shifting out of second gear. In dealing with multiple automotive shops around Colorado Springs, he learned that his speed sensor cable had become detached. However, most other shops were also trying to upsell him on completely replacing the transmission. Jason just didn't feel comfortable with these recommendations, so he turned to LightHouse Automotive for another expert's opinion. "Upon giving them my symptoms, they had said that they are sure that I've found my problem," Jason says. "However, it could be the transmission also. It was very intelligent and helpful service." We can never truly give an accurate assessment over the phone, especially when it comes to transmission issues. Our technicians will need perform a thorough ... read more

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Customer Stories

LightHouse Automotive Helps Out-of-Town Visitor with Water Pump Problem

LightHouse Automotive Helps Out-of-Town Visitor with Water Pump Problem

Scott was on the road and traveling back to his home in Texas. When he was in the Colorado Springs area, he discovered that his water pump was leaking and the vehicle was running hot. The situation was not good and he was eager for help. However, he isn't from this area and didn't know who to call.  "Called around for estimates and was shocked at the prices I was getting," Scott writes in his recent Google review of LightHouse Automotive. "Landed on these guys and they said they would try to help me and work on getting the price down as much as possible. They did great and beat all other estimates. And, they got right on it immediately!" In most vehicles that use a standard cooling system, the water pump is one of ... read more

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Customer Stories

LightHouse Automotive Serves as a Beacon for One Weary Traveler

LightHouse Automotive Serves as a Beacon for One Weary Traveler

Doc was driving through Colorado Springs while on a road trip when his temperature gauge showed that his truck was running very hot and about to overheat. He wasn't familiar with any local auto repair shops since he's from out of town, so he got his truck to the first one he came across. Fortunately for him, it was LightHouse Automotive. Doc recently shared his experience in a Facebook post. "LightHouse Automotive truly lives up to their name as a beacon for travelers," Doc writes. "I pulled into Colorado Springs on a 100+ degree day, only to have my temperature gauge spike into the red and the truck started to lose power. Convinced that I had cooked the water pump, I limped the truck into the closest shop I could find. Luckily, it was LightHouse." We are glad that Doc found us, as well. We knew he was in a desperate situation, so we were ... read more

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Customer Stories

Truck Owner Finds Cost-Effective Repair Solutions at LightHouse Automotive

Truck Owner Finds Cost-Effective Repair Solutions at LightHouse Automotive

Gaby was a little hesitant to bring her Dodge Dakota R/T to a mechanic. She knew the truck needed a lot of work, but she couldn't hold off any longer. Gaby decided to bring it to LightHouse Automotive in Colorado Springs for a thorough assessment and a breakdown of her repair options. Her recent review on Google outlines her positive service experience. "This is the best service we have had in a long time," Gaby writes. "Went in needing a big job for our Dakota R/T and expecting to pay money I couldn't afford at the time. I was not only greeted with great customer service, but given affordable options to my problem which I really appreciate." At LightHouse Automotive, we are going to tell it like it is. We perform thorough ... read more

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Customer Stories

Ford Focus Owner Very Satisfied with Service Experience at LightHouse Automotive

Ford Focus Owner Very Satisfied with Service Experience at LightHouse Automotive

Sabrina was desperate. Her 2000 Ford Focus had been sitting dead for 10 months and she needed it repaired. She couldn't hold off any longer. At the same time, Sabrina had to stay within her budget. After doing extensive research, she decided to bring her car into LightHouse Automotive. Sabrina was ultimately very glad she made this decision. Her recent Google review will attest to her positive experience at our Colorado Springs auto repair shop. "This place is awesome, very courteous and professional," Sabrina writes. "I had to have my 2000 Ford Focus towed to the shop. It had a world of problems (just completely dead) after sitting for 10 months. I did my research on auto mechanics through the Better Business Bureau. Rylan [Blair, owner of LightHouse Automotive] was the only one that would ... read more

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Customer Stories

Young Colorado Springs Customer Values Respectful Service Received at LightHouse Automotive

Young Colorado Springs Customer Values Respectful Service Received at LightHouse Automotive

Alena is in her early 20s and admittedly doesn't know much about cars. It should come as no surprise that she was a little hesitant when she needed work done on her older van. She was afraid of being taken advantage of by a mechanic. So she called around to several auto repair shops in the Colorado Springs area, and decided to put her trust in the team at LightHouse Automotive. "It was difficult for me to locate a trustworthy mechanic who I could rely on without getting ripped off," Alena writes in her recent Google review. "After calling several places, I decided to call LightHouse Automotive back because the respect I received over the phone was the most welcoming compared to all the other places! Rylan [Blair], the shop owner, was ever so kind and treats his guests with such loyalty and as an individual rather than a customer. Such a nice and knowledgeable ma ... read more

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Customer Stories

LightHouse Automotive Helps Local Customer with Engine Replacement

LightHouse Automotive Helps Local Customer with Engine Replacement

Chad was in a bad situation, as he was experiencing serious engine problems in his car. He knew it needed significant repairs or might even have to be replaced. After not getting the answers he was looking for at his normal shop, Chad decided to take his vehicle to Colorado Springs' own LightHouse Automotive. He was very glad he made this decision and he recently shared his story online. "I had major problems with my engine and took it to my usual shop," Chad writes. "I felt like my shop was not being very honest, so I had them put the engine back together and I towed it to LightHouse. I had had a conversation with the owner of LightHouse [Rylan Blair] years ago and decided to try them out now." Once Chad brought his vehicle into LightHouse Automotive ... read more

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Customer Stories
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