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Category Archives: Customer Stories

Local Customer Puts Faith in LightHouse Automotive

Local Customer Puts Faith in LightHouse Automotive

Donna needed automotive repairs, but she really didn't have a shop in Colorado Springs that she felt completely comfortable with. Therefore, she did her research and came across LightHouse Automotive. She decided to give us a try and was very happy with her service experience, which inspired her to share her review on Yelp. "Found these guys in the Christian business directory," writes Donna. "Did a great job on our car that had many issues, for a reasonable price and did not try to charge extra. Super nice and stayed in communication with us the whole time." At LightHouse Automotive, we are driven by our core values. Our shared faith doesn't define our business, but it certainly shapes the way we ... read more

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Customer Stories

Volkswagen Owner Discovers the Power of the NAPA AutoCare Warranty at LightHouse Automotive

Volkswagen Owner Discovers the Power of the NAPA AutoCare Warranty at LightHouse Automotive

Burton is a Volkswagen Passat owner and he recently had issues with his vehicle's fuel system. He knew it needed to be repaired or replaced, so he took his car into LightHouse Automotive for expert auto repair service. "I brought my VW Passat in for a new fuel system," Burton writes in his Google review. "Rylan [Blair, Owner] and the guys took good care of my car and got it back to me." A few days after getting his car back, however, Burton noticed that something still wasn't quite right with his car. The fuel system was still causing problems. He knew the work performed at LightHouse Automotive was backed by the NAPA AutoCare Peace of Mind Warranty (36 months ... read more

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Customer Stories

Colorado Springs Customer Experiences Trustworthy Service at LightHouse Automotive

Colorado Springs Customer Experiences Trustworthy Service at LightHouse Automotive

Katelynn recently visited LightHouse Automotive in Colorado Springs for the first time. She was in need of automotive repairs and wanted to find a local shop that she could trust. After doing some research, she decided to bring multiple vehicles into LightHouse Automotive. Katelynn recently wrote about her experience in a Yelp review. "This is a great repair shop," Katelynn writes. "I have had two issues with my vehicles and I was told to bring it on in. They are fast, professional and very affordable." As a local, family-owned automotive repair shop, we understand how important it is to treat people right. We strive to build customers for life throughout the Colorado Springs community by providing exceptional auto repair services with a friendly appro ... read more

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Customer Stories

Customer Trusts His Mazda with the LightHouse Automotive Team

Customer Trusts His Mazda with the LightHouse Automotive Team

When you have a car that's 20 years old, you can expect that it will need some work from time to time. Whether it's routine maintenance or more significant repairs or parts replacements, it helps to have a local auto repair shop that you can trust to keep your vehicle running as well as possible. Richard knows that he can turn to LightHouse Automotive for help with his older Mazda. Check out what he had to say in his recent review on Google: "Hey there. So, I just wanted to say thank you to Rylan and associates at LightHouse for fixing and taking care of my 1998 Mazda Protege, as well as being straightforward, reasonable and honest in their estimates and pricing," Richard writes. "I cannot express my gratitude enough, especially in respect to one's honest, as that is unfortunately becoming a harder virtue to find today's age." ... read more

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Customer Stories

Customer Turns to LightHouse Automotive for Expert Auto Repair Services

Customer Turns to LightHouse Automotive for Expert Auto Repair Services

Mathew was in a tough situation. He had tried to work on his own car, an older-model Lincoln, but ended up hitting a wall. By the time he had a lot of it taken apart, he realized he wasn't equipped to make all the necessary repairs himself. Mathew needed professional help and he also wanted the repairs done quickly, which is why he turned to LightHouse Automotive in Colorado Springs. "Rylan and his team were great," Mathew writes in his recent review on Google. "I dropped them off an older Lincoln that I had torn apart and just did not have the mechanical expertise to finish up. They were quick to get it into the shop as I told them I needed the car ASAP." Sometimes it can be tricky when someone tries to make their own repairs and then brings it into ... read more

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Customer Stories

LightHouse Automotive Helps Customer with Leaking Transmission

LightHouse Automotive Helps Customer with Leaking Transmission

Alex recently took his car into a quick-lube oil change shop, and one of the technicians there noticed that some transmission fluid was leaking. A leaking transmission is never a good sign, but Alex wanted a second opinion before any work was done. He is a student on a limited budget, so he knew it was worth having the vehicle looked at by a local transmission repair expert. After doing his research on dependable Colorado Springs auto repair shops, Alex decided to call LightHouse Automotive. Alex shared his feedback about his LightHouse Automotive service experience on Google: "The oil change guy claimed my transmission was leaking and these guys [LightHouse Automotive] gave me an honest quote," Alex says. "They even brought me into the shop to give me an up close and perso ... read more

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Customer Stories

Customer Offers High Praise for LightHouse Automotive

Customer Offers High Praise for LightHouse Automotive

David recently visited LightHouse Automotive in Colorado Springs for the first time. He had yet to find a local mechanic that he could trust for ongoing service. However, his recent review of our shop indicates that he is already a big fan of owner, Rylan Blair, and the LightHouse Automotive crew. Here's what he wrote on our customer reviews page: "I give my highest recommendation to LightHouse Automotive," David says. "I have been looking high and low for an honest mechanic, and I found one in Rylan. He not only performed the tasks we had agreed upon, but he went above and beyond to make sure the repair was done correctly." We always love hearing this kind of feedback from our customers at LightHouse Automotive. It's important for us to ... read more

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Customer Stories

Customer Trusts LightHouse Automotive for Body Repairs on His Volkswagen Jetta

Customer Trusts LightHouse Automotive for Body Repairs on His Volkswagen Jetta

Steve was recently in a minor car accident, which resulted in some body damage on his 2013 Volkswagen Jetta. He is a longtime customer of LightHouse Automotive in Colorado Springs, so he brought in his car to have it looked at by owner, Rylan Blair.  "Rylan always gets the job done," Steve writes in his Yelp review. "I had a fender bender and took my Jetta to LightHouse to see if they did body work. Normally they don't, but the damage was not too extensive. They did a good job and kept it close to the price range I was willing to spend." Major body work is not something we typically handle at LightHouse Automotive, but we have a long list of ... read more

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Customer Stories

LightHouse Automotive Helps Honda CRV Owner Get Back on the Road

LightHouse Automotive Helps Honda CRV Owner Get Back on the Road

David wasn't sure what to do with his 2002 Honda CRV. It needed some repairs, so he was at a crossroads. Should he fix it up and keep driving it, or was it time for him to get a new car. He brought the CRV into LightHouse Automotive in Colorado Springs for an inspection and to get a professional opinion from owner, Rylan Blair. "I highly recommend LightHouse Automotive," David says in his online review. "Rylan provided me with different options for maintaining the car for a one-year period, two-year period, or longer. He provided an honest and thorough assessment of the car's overall condition." Rylan and the LightHouse Automotive team looked over David's Honda from bumper to bumper. The inspec ... read more

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Customer Stories

LightHouse Automotive Helps New Colorado Springs Resident with Auto Repairs

LightHouse Automotive Helps New Colorado Springs Resident with Auto Repairs

Jon had recently moved to Colorado Springs, so he didn't know many people in town and wasn't sure who to turn to for automotive repairs. His Toyota 4Runner was having some issues, so he wanted to have it checked out by a professional mechanic. Jon called around and was impressed by the response he got from LightHouse Automotive. "I called a few places around town to check some rates for my 4Runner," Jon explains in his online review of LightHouse Automotive. "Rylan [Blair, owner] was awesome!! He took the time with me to see what was really going on. Everyone else just said a high price and tried to push me off the phone." Customer service is very important to everyone at LightHouse Automotive. We understand nobody really wants to deal with ... read more

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Customer Stories
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