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Category Archives: Customer Stories

Subaru Owner Finds Honest and Accurate Auto Repair Services at LightHouse Automotive

Subaru Owner Finds Honest and Accurate Auto Repair Services at LightHouse Automotive

Tommy is a longtime Subaru owner and he has lived in Colorado Springs for more than 30 years. Because he’s been pretty loyal to that vehicle brand throughout his life, he used to trust the local dealership and auto repair/service chains. However, Tommy recently decided to declare his independence and bring his Outback to LightHouse Automotive—a family-owned and operated Colorado Springs business. He wanted a second opinion on his suspension problems because the “other guys” quoted him a very high repair estimate. “These guys are the best I have experienced in a LONG time.” Tommy writes in his Google reviews. “I will not be using the brand name groups ever again. Rylan [Blair, Owner of LightHouse Automotive] saved me hundreds, possibly more, by being honest and showing me why I did not need the work and parts another group flat-out lied ... read more

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Customer Stories

LightHouse Automotive Turns New Customer into a Believer

LightHouse Automotive Turns New Customer into a Believer

Dana wasn't happy. She had some work done at a different auto repair shop in Colorado Springs. Unfortunately, they seemed to do more damage than good. She was losing faith in local auto mechanics, but then she decided to give LightHouse Automotive a shot. Dana was glad she did. "I had initially taken my car to another shop which I paid a little over $900 to fix. It hadn't run right since," Dana says in her review on Google. "I had seen the reviews for LightHouse Automotive and decided to take a chance. I don't regret it one bit!" It's too bad that it had to come to this, but we see it all the time. Someone else does a poor repair job that we have to fix or completely redo. In Dana's case, it was totally messed up, so we essentially had to start over from scratch to perform the repair that the other shop had attempted—and failed—to complete ... read more

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Customer Stories

LightHouse Automotive Helps Install Custom Dual Exhaust for Happy Customer

LightHouse Automotive Helps Install Custom Dual Exhaust for Happy Customer

Raymond wanted to make some upgrades to his 1994 Chevy Silverado. More specifically, he was looking to install a new custom exhaust system. Raymond had heard good things about LightHouse Automotive in Colorado Springs, and he learned that we are known for our exhaust expertise. Owner Rylan Blair is very passionate about exhaust repair and skilled at custom exhaust work. It's one of many specialty automotive services available at our shop. "I took my '94 Silverado LightHouse for a custom dual exhaust," Raymond says. "I am very picky and hard to please. Ryland and his crew bent over backwards, and earned my business the good old fashioned way. He totally reworked my exhaust and it sounds incredible." The work on ... read more

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Customer Stories

LightHouse Automotive Helps Customer with Clutch Replacement

LightHouse Automotive Helps Customer with Clutch Replacement

Kade knew his clutch was going bad and needed to be replaced soon. He was looking for great auto repair services in Colorado Springs. After some research, he decided to bring his truck into LightHouse Automotive. The Inspection and Repair Processes Owner Rylan Blair and our team of automotive technicians inspected Kade's clutch and clutch assembly, along with other key transmission and drive train components that can be affected by a worn clutch. After looking everything overly carefully with an expert eye, it was determined that only the clutch needed to be replaced at this time. Fortunately, Kade acted quickly to get the clutch repaired before it evolved into other major problems.  In the process, the LightHouse Automotive team checked out the rest of the vehicle. Whenever we get a car or truck up on the lift, we want to look for other comm ... read more

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Customer Stories

LightHouse Automotive Helps Customer Replace Alternator and Get Back on the Road Quickly

LightHouse Automotive Helps Customer Replace Alternator and Get Back on the Road Quickly

Deb wasn't sure what to do. She was in the midst of a long road trip from New Mexico. Colorado Springs was just about the halfway point of the drive. However, this is where her check engine light came on. Deb was fortunate she had a friend nearby who offered to help, but knew she needed professional automotive repair services as soon as possible. That's how she discovered LightHouse Automotive and our owner/lead technician, Rylan Blair. "Rylan was great!" Deb says in her online review. "A friend in Colorado Springs started calling around for help. Rylan took her call and it was super service from then on." Deb's car was brought into our auto shop, where Rylan and his team of automotive technicians at LightHouse Automotive thoroughly inspected the vehicle. The issue was the alternator ... read more

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Customer Stories

LightHouse Automotive Helps Local Veteran with Air Conditioning Repairs

LightHouse Automotive Helps Local Veteran with Air Conditioning Repairs

With the 4th of July this week, it's important to honor our country's veterans, especially those who may be down on their luck. John is a homeless veteran who is currently living out of his car with his elderly dog. Unfortunately, he has been having persistent problems with his air conditioning, which is making life even tougher with the summer heat.  John brought his car into LightHouse Automotive in Colorado Springs, and owner Rylan Blair helped him out personally to fix the air conditioner properly. "Thank you to Rylan Blair, his family and his friendly staff," John says. "Rylan went up and beyond what is expected from a small business owner to help out a person. He repaired my A/C when I had already spent money at other chain repair shops. He spent his own personal t ... read more

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Customer Stories

LightHouse Automotive Helps Customer Find Peace of Mind Before a Long Road Trip

LightHouse Automotive Helps Customer Find Peace of Mind Before a Long Road Trip

Leanne was getting ready for a long road trip from Colorado Springs to Omaha, Nebraska. However, she knew better than to just hit the road without making absolutely sure that her car was in good shape. After all, nobody ever wants to break down or have car trouble when away from home.  Leanne thought it would be best to call the team at LightHouse Automotive, the Colorado Springs auto repair experts. She had read online reviews and knew ours was a trusted name for automotive services. Leanne was able to make a same-day appointment and we were happy to help her out by performing a full vehicle inspection before she left for her trip. "This place fit me in last minute to do a complete check on my car," Leanne says in her online review. "My car was in tip-top shape fo ... read more

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Customer Stories

LightHouse Automotive Saves Customer Time and Money By Avoiding Unnecessary Auto Repairs

LightHouse Automotive Saves Customer Time and Money By Avoiding Unnecessary Auto Repairs

Richard was getting frustrated after dealing with a Jeep dealership in Denver. They were recommending a major repair, but he wasn't sure it was necessary. He knew it was at least worth seeking a second opinion from a reputable automotive shop, so he called Rylan Blair at LightHouse Automotive. "Rylan and his crew inspected my Jeep," Richard says in his online review. "The Jeep dealer in Denver recommended I basically replace my front end. I doubted this analysis because I had no play shaking, etc." Rylan and our LightHouse Automotive team in Colorado Springs were happy to take a better look at Richard's Jeep in order to determine the problem. Rylan personally has a lot of experience with Jeep vehicles, so he and our automotive technicians performed a thorou ... read more

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Customer Stories

LightHouse Automotive Helps Customer with a Rebuilt Carburetor

LightHouse Automotive Helps Customer with a Rebuilt Carburetor

Jim was frustrated. He had taken his 1982 Dodge to another automotive shop in Colorado Springs for repairs. The other mechanic rebuilt the carburetor and installed new spark plugs. However, that only made things worse. The car would backfire and black smoke came from the carburetor. Jim knew that he needed to take his Dodge elsewhere, but he didn't know an auto shop in town he could trust. Jim asked around and one of his good friends recommended LightHouse Automotive. This friend has been a loyal customer of ours for over 10 years, so he felt very comfortable referring Jim to our auto shop. "I needed another carburetor for my Dodge," Jim says in his online review. "Impossible to find one these days, except Rylan [Blair, co-owner of LightHouse Automotive] found one, rebuilt it, and now my car runs like a new ... read more

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Customer Stories
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