Category Archives: Customer Stories

Local Customer Appreciates Friendly Service at LightHouse Automotive

Local Customer Appreciates Friendly Service at LightHouse Automotive

Hannah is a longtime customer at LightHouse Automotive in Colorado Springs, CO. She knows she can always trust this local, family-owned auto repair shop for friendly service and expert automotive services. Whether she needs routine maintenance or major repairs, this is the shop she trusts to get the job done right. Hannah recently took the time to share her feedback in a Google review: "I recommend this shop to all of my friends and relatives," Hannah writes. "They are very friendly and kind, I am warmly greeted every time I walked in." On her most recent visit, Hannah's car required some more extensive repairs that she couldn't quite afford to pay all at once. At LightHouse Automotive, we realize that not everyone has extra money lying around to handle sudden and major a ... read more

Categories:

Customer Stories

Classic Car Owner Trusts His 1961 T-Bird with LightHouse Automotive

Classic Car Owner Trusts His 1961 T-Bird with LightHouse Automotive

At LightHouse Automotive, we work on all types of cars, trucks, SUVs and other vehicles. Foreign or domestic, old or new—we simply love helping people in Colorado Springs with all their auto repair and preventative maintenance needs. Every once in awhile, we are lucky enough to have a customer bring in a classic car for us to work on. Not all auto shops want to deal with older vehicles, but we love these timeless rides and our technicians are always up for a good challenge. Recently, Tom visited LightHouse Automotive with his beautiful 1961 Ford Thunderbird convertible. He needed some minor repairs and general maintenance done, and our team was up to the task. "I took my 1961 T-Bird convertible in for some baseline work and they did everything I asked them to do in a professional manner,&q ... read more

Categories:

Customer Stories

Customer Turns to LightHouse Automotive for Second Opinion on Auto Repairs

Customer Turns to LightHouse Automotive for Second Opinion on Auto Repairs

Edmond has having problems with his car, so he brought it into a local auto shop for repair recommendations. He wasn't entirely convinced by their assessment, so he wanted to get a second opinion. Edmond asked around and one of his friends told him to take his car to LightHouse Automotive for a proper inspection and honest advice. "Great service and done in a timely manner!" Edmond writes in his recent online review of LightHouse Automotive. "Heard about this place through a friend and took my car in to get a second opinion." After performing a thorough inspection of the vehicle and running some diagnostic tests, the automotive technicians at LightHouse Automotive determined a different problem than what the other shop had told the customer. In fact, the repairs that were actually nee ... read more

Categories:

Customer Stories

Local Woman Appreciates Honesty and Integrity at LightHouse Automotive

Local Woman Appreciates Honesty and Integrity at LightHouse Automotive

Tracy recently bought a used car and was experiencing some brake issues. She had been to LightHouse Automotive once before in the past and knew she could trust owner Rylan Blair and his team to provide honest, quality Colorado Springs auto repair services.  "I have been to the LightHouse Automotive shop twice now," Tracy says. "The main reason I returned is because the first time I brought my car in, I wasn't treated or talked to like a clueless woman. Everything was explained to me, and solutions and suggestions were talked about." This time around, Tracy didn't hesitate about bringing her new car into the LightHouse Automotive shop for a proper inspection and assessment of the brake issues. Once Rylan and the technicians took some time to inspect ... read more

Categories:

Customer Stories

DIY Mechanic Impressed by LightHouse Automotive

DIY Mechanic Impressed by LightHouse Automotive

Jacob is really knowledgeable about cars. He does most of his own repairs and maintenance procedures at home. Recently he needed some work done on his car, but he didn't have the time to take care of it himself. That's why he decided to trust it with LightHouse Automotive in Colorado Springs"Fantastic service," writes Jacob in his recent online review. "I had a problem with my car that I didn't have the time or energy to troubleshoot and fix, so I took it to LightHouse. I am thoroughly impressed!" Once Jacob brought his car into LightHouse Automotive, our technicians were able to inspect the problem and uncover the source of the problem he was dealing with. Specific repairs were recommended and explained. Jacob obviously isn't the average customer ... read more

Categories:

Customer Stories

Local Customer Trusts LightHouse Automotive for Major 4x4 Repairs

Local Customer Trusts LightHouse Automotive for Major 4x4 Repairs

Luke owns a 4x4 vehicle that is over 30 years old. It means a lot to him and he sure gets plenty of use out of it. Colorado Springs is a great playground for drivers who like to do a little off-roading. Naturally, a vehicle like this needs a lot of care. Luke knows how important it is for him to have a mechanic he can trust to keep his 4x4 running right. After a recent visit to Rylan & Tia Blair and their team at LightHouse Automotive, Luke shared his appreciation in a Google review. "Hands down the most honest mechanic I have ever met," Luke writes. "You know I have seen a LOT of mechanics and needless to say I will never go anywhere else. I took him a broken down hunk and he had me back on the road in no time." Our initial inspections of Luke's vehicle at the LightHouse Au ... read more

Categories:

Customer Stories

LightHouse Automotive Replaces Faulty Mass Airflow Sensor for Happy Customer

LightHouse Automotive Replaces Faulty Mass Airflow Sensor for Happy Customer

Kerry knew he was in need of numerous automotive repairs for his car, so he brought his vehicle into LightHouse Automotive in Colorado Springs, CO. He wanted to have the experts perform a full inspection to identify any problems and perform the necessary repairs. Kerry recently wrote about his service experience on Google. "The folks at LightHouse Automotive are amazing," Kerry writes. "Over a period of two days, they diagnosed and fixed many of the major problems I was having with my car." The inspection process is very important at LightHouse Automotive. The goal is to make sure any and all potential issues are properly identified before specific repair services can be recommended. There may be faulty parts that n ... read more

Categories:

Customer Stories

Customer Gets Power Steering Repairs at LightHouse Automotive

Customer Gets Power Steering Repairs at LightHouse Automotive

Tim was having some issues with the power steering system in his car. After doing some research on Colorado Springs auto repair shops, he decided to take his vehicle into LightHouse Automotive. Tim recently wrote about his customer service experience in a 5-star Google review. "Took my vehicle in for some power steering issues," Tim writes. "They gave me same-day service and only recommended the parts/service I actually needed to get back on the road running smoothly." At LightHouse Automotive, we're not here to upsell you on unnecessary parts and repairs. The first step we take is to perform a thorough inspection of the vehicle and determine the specific problem( ... read more

Categories:

Customer Stories

Customer Turns to LightHouse Automotive for Auto Electric Repairs

Customer Turns to LightHouse Automotive for Auto Electric Repairs

Cutler was dealing with an electrical issue in his car. After doing some research, he decided to bring his vehicle into LightHouse Automotive in Colorado Springs for diagnostic testing, inspection and repairs. He knew our shop had a great reputation for auto electric repairs. "LightHouse Automotive quickly and correctly solved and electrical issue with my car awhile back," Cutler writes in his recent review posted on Google. "They also gave me time to explore my options." The first step in any automotive repair situation is to properly determine the problem. Especially when it comes to electrical issues, it can be tricky to uncover the source of the failure. Sometimes, it's just a loose connection or frayed wire that is easy to fix. Other common issues include failing sensors ... read more

Categories:

Customer Stories

Local Customer Thanks LightHouse Automotive Team for Excellent Service

Local Customer Thanks LightHouse Automotive Team for Excellent Service

Vanessa is pretty knowledgeable when it comes to her car. She has some mechanical experience and realized that there were various issues she needed to deal with. Vanessa decided to bring her vehicle to LightHouse Automotive in Colorado Springs for a full inspection and breakdown of recommended repairs. "I am so pleased with the service I received," Vanessa says in her online review. "I have some mechanical knowledge and when I would talk about the things that I though were wrong with my car, none of the mechanics talked down to me. They were so respectful and helped me every way possible with my car." The LightHouse Automotive team did a thorough inspection of Vanessa's car and ran diagnostic tests, as wel ... read more

Categories:

Customer Stories
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call LightHouse Automotive (719) 634-0005 For Assistance.