Category Archives: Customer Stories

Texas Auto Shop Owner Endorses LightHouse Automotive

Texas Auto Shop Owner Endorses LightHouse Automotive

Mike Jewell owns Jewell Auto in Fort Worth, TX. He got a call from one of his usual customers who happened to be here in Colorado Springs and was experiencing some problems with his truck. Mike looked up local shops in a professional automotive organization that he belongs to and found LightHouse Automotive on the list. He gave us a call and and ended up having his customer give us a chance to show what we could do. "When I called and spoke to Rylan [Blair, owner] about the issues my customer was concerned with, he immediately scheduled an appointment for the following morning," Mike writes in his online review. "My customer was completely satisfied with the service he received at LightHouse Automotive." Sometimes there's a bit more pressure when our shop is referred to us by another shop owner, especiall ... read more

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Customer Stories

Customer Gets A/C Recharged at LightHouse Automotive

Customer Gets A/C Recharged at LightHouse Automotive

When summer starts to roll around, we get a number of customers coming into LightHouse Automotive who are looking for air conditioning tune-ups, repairs and coolant recharges. It makes perfect sense as the weather is beginning to heat up and having an A/C system that works properly becomes more important than ever.  Ryan visited the LightHouse Automotive shop in Colorado Springs recently because he needed to get his A/C coolant recharged. It's a pretty standard and basic automotive service, but it is one service that is best done by trained professionals. Air conditioning coolant (aka Freon) can be dangerous to work with and you don't want to take any chances, especially if you are already dealing with any sort of leak. The "simple" do-it-yourself recharge kits and spray cans ... read more

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Customer Stories

Truck Owner Gets Electrical Repairs at LightHouse Automotive

Truck Owner Gets Electrical Repairs at LightHouse Automotive

A reviewer with the handle "Falcon 1620" recently posted a 5-star review on Google about his experience at LightHouse Automotive. His truck was having some serious electrical issues. One of the biggest concerns he had was that his speedometer wasn't working correctly. He first took it to the dealer, but was frustrated with the service he received—without ever getting the problem properly resolved. Falcon did his research and decided to take his truck to LightHouse Automotive. "LightHouse Automotive has great expertise and experience," Falcon 1620 writes. "They have an electrical wizard who fixed me up in short order. They were very methodical and found the issue right away, and weren't afraid to dig in and get it fixed. Saved me from buying an expensive computer module for the system or giving up on my truck." Electrical issues ca ... read more

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Customer Stories

Customer Enjoys Meeting the LightHouse Automotive Family

Customer Enjoys Meeting the LightHouse Automotive Family

Angie drives a Dodge Durango and needed automotive repair services. After doing her research of Colorado Springs auto shops, she decided to bring her vehicle into LightHouse Automotive. This was her first time visiting our shop and it was our pleasure to serve her and her family. "We highly recommend LightHouse Automotive," Angie writes in her recent online review. "We just recently had our Dodge Durango fixed. We were so pleased." We love any chance to meet new customers and to introduce them to the LightHouse Automotive family. Our goal is always to try and make customers for life by providing a friendly, honest style of service and quality automotive repairs. Whether they come in for routine vehicle maintenance or major automotive repairs, we strongly believe in treat ... read more

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Customer Stories

Yelp Reviewer Appreciates the "Great Job" Done at LightHouse Automotive

Yelp Reviewer Appreciates the "Great Job" Done at LightHouse Automotive

Gayle owns an older Toyota RAV4. It's needed plenty of work over the years, but it has been a very dependable compact SUV for her. Recently, Gayle noticed the vehicle was having some electrical problems. That's what brought her to LightHouse Automotive for a professional diagnosis and repairs. "We took our 20-year-old Toyota RAV4 in for an electrical problem," Gayle writes in her 5-star Yelp review. "While fixing this, the mechanics found that there was a problem in the steering box. They took the time to break the bolts loose without breaking anything." This is a common situation at any good automotive repair shop that is thorough in everything they do. When we get the vehicle in, we will inspect the main problem, run diagnostic tests a ... read more

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Customer Stories

LightHouse Automotive Helps MINI Owner Whose Car Wouldn't Start

LightHouse Automotive Helps MINI Owner Whose Car Wouldn't Start

Donald drives a MINI Cooper, but recently he was having trouble starting his car. The engine was cranking, but wouldn't fire up. Donald does most of his own auto repairs and maintenance at home. However, this time he wasn't able to determine the problem and he decided to turn to LightHouse Automotive for professional help with his vehicle. "Brought in my MINI Cooper," Donald writes in his online review. "It would crank, but wouldn't turn over. Had tried fixing it myself, but couldn't track down the issue." There are any number of reasons why a vehicle may be struggling to start. There could be an issue with the ignition/starter system, the battery, spark plugs, fuel ... read more

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Customer Stories

Customer Gets Pre-Purchase Vehicle Inspection for Subaru Outback

Customer Gets Pre-Purchase Vehicle Inspection for Subaru Outback

Brian was in the market to buy a used car, and he had his eyes on a Subaru Outback for sale here in the Colorado Springs area. However, he is a smart consumer who knows his rights as a pre-owned vehicle buyer. Brian wanted to get the Subaru properly inspected by a professional automotive shop—a neutral third-party expert—before he committed to purchasing the vehicle. He wanted it done while he was in town looking at the SUV, so he called LightHouse Automotive. "I was looking for a place that could give my potentially future Subaru Outback a pre-purchase inspection on short notice," Brian says. "I was thankful LightHouse was able to squeeze me in SAME DAY!!" If you are thinking about buying a used car, it's always a good idea to have a pre-purchase ... read more

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Customer Stories

Local Customer Appreciates Clear Communication at LightHouse Automotive

Local Customer Appreciates Clear Communication at LightHouse Automotive

Edmund appreciates having a local mechanic in Colorado Springs that he can trust. He recently visited LightHouse Automotive for some auto repairs, and he was nice enough to share his feedback in a Google review. "Great service that you most definitely wouldn't see at any standard mechanic," Edmund writes. "LightHouse Automotive is the best mechanic I've been to since living here in Colorado Springs. They actually talk to you about what is wrong with your vehicle—about things other than how much it is going to cost." The most important thing to us at LightHouse Automotive is making sure our customers understand exactly what is going on with their vehicles. We listen to their concerns when they bring in their cars, trucks or SUVs. Then, we'll perform a thorough ... read more

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Customer Stories

Happy Customer Gives LightHouse Automotive 10-Star Review!

Happy Customer Gives LightHouse Automotive 10-Star Review!

Jasper recently visited LightHouse Automotive in Colorado Springs to get some work done on his car. This was the first time he had been to our shop, and he walked away very happy according to his Google review. "I'd give this repair shop a big fat 10 stars!!!!" Jasper wrote. "They worked with me in every way they could, which was very, very helpful. Got my car fixed as fast as they could and it's been running great." One issue that Jasper did run into was coordinating his personal schedule with our business hours. At LightHouse Automotive, we understand that our customers live busy lives. They don't always have time to deal with auto repairs because of work, famil ... read more

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Customer Stories

Customer Gets Emergency Brake Repairs at LightHouse Automotive

Customer Gets Emergency Brake Repairs at LightHouse Automotive

Kari needed new brake pads and rotors on her car and she was in a pinch. She needed the work done as soon as possible. After calling around, LightHouse Automotive was the only shop in Colorado Springs willing to get her in the shop that day for her brake repairs. “I had called several places and he was able to work me into the schedule,” Kari says. “None of the other shops I called were willing to work with me and they said I’d have to leave it. Rylan [Blair, owner] took the time to inspect our car and get it done!” At LightHouse Automotive, we do our best to work around our customers' busy schedules. Emergency repairs can be tough, especially because we never know what issues we’ll find when we inspect the vehicle. Kari’s ... read more

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Customer Stories
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