Category Archives: Customer Stories

Dodge Owner Gets Coolant Leak Fixed at LightHouse Automotive

Dodge Owner Gets Coolant Leak Fixed at LightHouse Automotive

Patty has had her Dodge Durango for many years, so it's needed plenty of maintenance and repairs for as long as she's owned it. Recently, she was having some cooling system problems, so she took it to the Colorado Springs auto repair shop she trusted. Patty has been to LightHouse Automotive in the past, so she knew she could count on Rylan Blair and our team to get the job done right. "I have had my 2003 Dodge Durango in Rylan's shop a couple of times," Patty writes in her recent Google review. "They are always professional and honest." When an older vehicle like Patty's comes into the LightHouse Automotive shop, we always want to give it a little extra attention. We look everything over carefully to make sure there are no potential problems and that the ... read more

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Customer Stories

Happy Customer Gets Oil Change at LightHouse Automotive

Happy Customer Gets Oil Change at LightHouse Automotive

Charissa's car was due for an oil change. Rather than one of the quickie lube places or the expensive dealership, she decided to give LightHouse Automotive a try this time. She couldn't have been happier with the experience. Just check out her recent online review! "I got my oil changed at LightHouse Automotive, and all around, it was a wonderful experience," Charissa says. "I really appreciated the job well done, but also the staff is so kind and thoughtful." Whether you are visiting LightHouse Automotive for major auto repair needs or a preventative maintenance service like an oil change, tire rotation or brake service, we treat you and your vehicle with the respect and care you deserve. We want to get you in and out of the shop as quickly as we can, so you can get ... read more

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Customer Stories

LightHouse Automotive Replaces Engine for Used Truck Owner

LightHouse Automotive Replaces Engine for Used Truck Owner

Steven bought a used 2012 Dodge Ram 5.7 Hemi from a local car dealership in Colorado Springs. Unfortunately, they neglected to tell him about certain mechanical issues that the truck was having. It was still under warranty, but Steven still experienced problem after problem and nothing was ever quite fixed properly. "I took my truck in several times throughout the warranty length, but they fixed nothing," Steven says. "I brought my truck to LightHouse and Rylan [Blair, owner] made sure everything was taken care of from there." We do not want to put any local dealerships or other auto repair shops down, but this is not the first time something like this has happened to one of our customers. Sometimes, someone else just isn't able (or willing) to get to the root of the proble ... read more

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Customer Stories

LightHouse Automotive Helps Travelers with Emergency Air Conditioner Repairs

LightHouse Automotive Helps Travelers with Emergency Air Conditioner Repairs

Shanna was enjoying her family vacation until their car's air conditioner went out while they were visiting Colorado Springs. It's been a warm summer around here and a healthy A/C system makes all the difference when it's so hot outside. Shanna called around to a number of local auto repair shops, but none of them had any appointments available until the following week. That's not how we do things at LightHouse Automotive. We always try to make time for customers in need. "Very grateful we found this repair shop," says Shanna, "Temperatures were triple-digit and needless to say we were miserable. Finally we found LightHouse Automotive. I was totally prepared to be given a ridiculous price to fix our A/C since we were traveling and needed help fast. That was not the case at all. They got us in that same morning we called and gav ... read more

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Customer Stories

LightHouse Automotive Helps Fix Up One Young Man's Very First Car

LightHouse Automotive Helps Fix Up One Young Man's Very First Car

Teresa wanted to help her son get his first car once he earned his driver's license. Fortunately, they already had an old Mitsubishi Montero that would fit the bill. Unfortunately, it was a bit neglected in recent years and it was due for a lot of repairs. Teresa wasn't worried, though. She knew she could count on the team at LightHouse Automotive to get it running great once again for her son. "I would like to give a HUGE shout-out to LightHouse Automotive in Colorado Springs!" Teresa says. "They did a superb job of getting our ol' Montero up and running and safe for my sone to have as his first vehicle." When Teresa brought the Montero in, it clearly needed a lot of work. Some of it was just standard maintenance like changing the oil ... read more

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Customer Stories

Chevrolet Truck Owner Gets Exhaust System Repairs at LightHouse Automotive

Chevrolet Truck Owner Gets Exhaust System Repairs at LightHouse Automotive

Jon drives a Chevy truck and has recently been dealing with some exhaust system issues. He was traveling through Dallas, where he had to get some emergency repairs made. However, he experienced several complications during his drive home to Colorado Springs. Thankfully, Jon knew he could trust the team at LightHouse Automotive to make it right. "This shop is 100% all legit," Jon says. "I took my truck to a shop in Dallas and got the catalytic converter replaced. I got about two hours outside of Dallas and my check engine light came on. I pulled into the nearest Chevrolet dealer and they made some adjustments. 10 minutes later back on the road all I could hear was an exhaust leak. I made it back to Colorado Springs and brought my truck to LightHouse." ... read more

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Customer Stories

Nissan Owner Visits LightHouse Automotive Twice for Emergency Auto Repairs

Nissan Owner Visits LightHouse Automotive Twice for Emergency Auto Repairs

Seth drives a Nissan Pathfinder and he depends on his vehicle every day. Twice a week, he has to drive over 100 miles from Colorado Springs to La Junta for work, so it's important his vehicle is always running right. Recently, Seth visited LightHouse Automotive on two different occasions to deal with two different emergency repairs. "LightHouse Automotive is a top notch establishment!" Seth says in his Google review. "Rylan [Blair, owner] has helped me out of a jam twice now. First time, after a wheel bearing went out on my Pathfinder on my way home from La Junta. I called Rylan at LightHouse on recommendation from my cousin, Craig. They got me in and fixed up by the next day." On his first visit, Seth had a damaged ... read more

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Customer Stories

Customer Saves Money on Brake Repairs at LightHouse Automotive

Customer Saves Money on Brake Repairs at LightHouse Automotive

Markiss knew he needed to get new brakes on his car, so he began shopping around at auto repair shops throughout Colorado Springs. He first looked at some of the bigger chain stores, but he wasn't too excited when they quoted him pretty high prices to replace the brake pads and also to completely replace the brake rotors. Then, Markiss found LightHouse Automotive. "I had to get my brakes and rotors done and everyone is just trying to make a buck," Markiss says in his recent online review. "Found this place and had them just look at it and come to find out that my rotors were still able to get resurfaced." Brake rotors can be tricky. At a certain point, they may be so worn out that they need to be replaced. However, a really good brake repair shop will have the ability to resurfac ... read more

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Customer Stories

Local Customer Appreciates Friendly Service at LightHouse Automotive

Local Customer Appreciates Friendly Service at LightHouse Automotive

Hannah is a longtime customer at LightHouse Automotive in Colorado Springs, CO. She knows she can always trust this local, family-owned auto repair shop for friendly service and expert automotive services. Whether she needs routine maintenance or major repairs, this is the shop she trusts to get the job done right. Hannah recently took the time to share her feedback in a Google review: "I recommend this shop to all of my friends and relatives," Hannah writes. "They are very friendly and kind, I am warmly greeted every time I walked in." On her most recent visit, Hannah's car required some more extensive repairs that she couldn't quite afford to pay all at once. At LightHouse Automotive, we realize that not everyone has extra money lying around to handle sudden and major a ... read more

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Customer Stories

Classic Car Owner Trusts His 1961 T-Bird with LightHouse Automotive

Classic Car Owner Trusts His 1961 T-Bird with LightHouse Automotive

At LightHouse Automotive, we work on all types of cars, trucks, SUVs and other vehicles. Foreign or domestic, old or new—we simply love helping people in Colorado Springs with all their auto repair and preventative maintenance needs. Every once in awhile, we are lucky enough to have a customer bring in a classic car for us to work on. Not all auto shops want to deal with older vehicles, but we love these timeless rides and our technicians are always up for a good challenge. Recently, Tom visited LightHouse Automotive with his beautiful 1961 Ford Thunderbird convertible. He needed some minor repairs and general maintenance done, and our team was up to the task. "I took my 1961 T-Bird convertible in for some baseline work and they did everything I asked them to do in a professional manner,&q ... read more

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Customer Stories
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