Category Archives: Customer Stories

Happy Customer Gives LightHouse Automotive 10-Star Review!

Happy Customer Gives LightHouse Automotive 10-Star Review!

Jasper recently visited LightHouse Automotive in Colorado Springs to get some work done on his car. This was the first time he had been to our shop, and he walked away very happy according to his Google review. "I'd give this repair shop a big fat 10 stars!!!!" Jasper wrote. "They worked with me in every way they could, which was very, very helpful. Got my car fixed as fast as they could and it's been running great." One issue that Jasper did run into was coordinating his personal schedule with our business hours. At LightHouse Automotive, we understand that our customers live busy lives. They don't always have time to deal with auto repairs because of work, famil ... read more

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Customer Stories

Customer Gets Emergency Brake Repairs at LightHouse Automotive

Customer Gets Emergency Brake Repairs at LightHouse Automotive

Kari needed new brake pads and rotors on her car and she was in a pinch. She needed the work done as soon as possible. After calling around, LightHouse Automotive was the only shop in Colorado Springs willing to get her in the shop that day for her brake repairs. “I had called several places and he was able to work me into the schedule,” Kari says. “None of the other shops I called were willing to work with me and they said I’d have to leave it. Rylan [Blair, owner] took the time to inspect our car and get it done!” At LightHouse Automotive, we do our best to work around our customers' busy schedules. Emergency repairs can be tough, especially because we never know what issues we’ll find when we inspect the vehicle. Kari’s ... read more

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Customer Stories

Dodge Caravan Owner Gets Suspension Repairs at LightHouse Automotive

Dodge Caravan Owner Gets Suspension Repairs at LightHouse Automotive

Mariano was experiencing suspension issues in his Dodge Caravan, so he took his vehicle into LightHouse Automotive in Colorado Springs for a proper diagnosis and professional repairs. He had been to our shop previously for some transmission repairs, so he knew he could count on our team to provide quality service. “The replacement of the rear suspension bushings for my Dodge Caravan turned out to be more difficult and time consuming than expected, but the crew at LightHouse stayed with it until the job got done at NO ADDITIONAL CHARGE!”Suspension problems can often be more complex than simply replacing some worn parts. Ultimately, the bushings themselves are pretty simple to install. They are there to provide cushi ... read more

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Customer Stories

Chevy Owner Gets Fuel Pressure Sensor Replaced at LightHouse Automotive

Chevy Owner Gets Fuel Pressure Sensor Replaced at LightHouse Automotive

Edward was concerned when the check engine light came on in his 2007 Chevrolet Impala. He didn't hesitate to bring his car into LightHouse Automotive for a diagnostic check and inspection to determine what the problem was.  "They let me know my fuel pressure sensor was bad and needed to be replaced," Edward says. "They gave me an estimate to see if I can afford it, which was a good thing." The fuel pressure sensor (also known as a fuel rail sensor) is one of many important sensors within a vehicle. It monitors the fuel pressure in the fuel system, and then sends measurements to the car's computer. The computer then makes adjustments to keep the fuel burning consistently in the engine. It's a very sensitive component, so when it fails it can really impact the fuel efficiency and performance of the vehicle. When any sensor in you ... read more

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Customer Stories

Dodge Owner Gets Coolant Leak Fixed at LightHouse Automotive

Dodge Owner Gets Coolant Leak Fixed at LightHouse Automotive

Patty has had her Dodge Durango for many years, so it's needed plenty of maintenance and repairs for as long as she's owned it. Recently, she was having some cooling system problems, so she took it to the Colorado Springs auto repair shop she trusted. Patty has been to LightHouse Automotive in the past, so she knew she could count on Rylan Blair and our team to get the job done right. "I have had my 2003 Dodge Durango in Rylan's shop a couple of times," Patty writes in her recent Google review. "They are always professional and honest." When an older vehicle like Patty's comes into the LightHouse Automotive shop, we always want to give it a little extra attention. We look everything over carefully to make sure there are no potential problems and that the ... read more

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Customer Stories

Happy Customer Gets Oil Change at LightHouse Automotive

Happy Customer Gets Oil Change at LightHouse Automotive

Charissa's car was due for an oil change. Rather than one of the quickie lube places or the expensive dealership, she decided to give LightHouse Automotive a try this time. She couldn't have been happier with the experience. Just check out her recent online review! "I got my oil changed at LightHouse Automotive, and all around, it was a wonderful experience," Charissa says. "I really appreciated the job well done, but also the staff is so kind and thoughtful." Whether you are visiting LightHouse Automotive for major auto repair needs or a preventative maintenance service like an oil change, tire rotation or brake service, we treat you and your vehicle with the respect and care you deserve. We want to get you in and out of the shop as quickly as we can, so you can get ... read more

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Customer Stories

LightHouse Automotive Replaces Engine for Used Truck Owner

LightHouse Automotive Replaces Engine for Used Truck Owner

Steven bought a used 2012 Dodge Ram 5.7 Hemi from a local car dealership in Colorado Springs. Unfortunately, they neglected to tell him about certain mechanical issues that the truck was having. It was still under warranty, but Steven still experienced problem after problem and nothing was ever quite fixed properly. "I took my truck in several times throughout the warranty length, but they fixed nothing," Steven says. "I brought my truck to LightHouse and Rylan [Blair, owner] made sure everything was taken care of from there." We do not want to put any local dealerships or other auto repair shops down, but this is not the first time something like this has happened to one of our customers. Sometimes, someone else just isn't able (or willing) to get to the root of the proble ... read more

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Customer Stories

LightHouse Automotive Helps Travelers with Emergency Air Conditioner Repairs

LightHouse Automotive Helps Travelers with Emergency Air Conditioner Repairs

Shanna was enjoying her family vacation until their car's air conditioner went out while they were visiting Colorado Springs. It's been a warm summer around here and a healthy A/C system makes all the difference when it's so hot outside. Shanna called around to a number of local auto repair shops, but none of them had any appointments available until the following week. That's not how we do things at LightHouse Automotive. We always try to make time for customers in need. "Very grateful we found this repair shop," says Shanna, "Temperatures were triple-digit and needless to say we were miserable. Finally we found LightHouse Automotive. I was totally prepared to be given a ridiculous price to fix our A/C since we were traveling and needed help fast. That was not the case at all. They got us in that same morning we called and gav ... read more

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Customer Stories

LightHouse Automotive Helps Fix Up One Young Man's Very First Car

LightHouse Automotive Helps Fix Up One Young Man's Very First Car

Teresa wanted to help her son get his first car once he earned his driver's license. Fortunately, they already had an old Mitsubishi Montero that would fit the bill. Unfortunately, it was a bit neglected in recent years and it was due for a lot of repairs. Teresa wasn't worried, though. She knew she could count on the team at LightHouse Automotive to get it running great once again for her son. "I would like to give a HUGE shout-out to LightHouse Automotive in Colorado Springs!" Teresa says. "They did a superb job of getting our ol' Montero up and running and safe for my sone to have as his first vehicle." When Teresa brought the Montero in, it clearly needed a lot of work. Some of it was just standard maintenance like changing the oil ... read more

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Customer Stories

Chevrolet Truck Owner Gets Exhaust System Repairs at LightHouse Automotive

Chevrolet Truck Owner Gets Exhaust System Repairs at LightHouse Automotive

Jon drives a Chevy truck and has recently been dealing with some exhaust system issues. He was traveling through Dallas, where he had to get some emergency repairs made. However, he experienced several complications during his drive home to Colorado Springs. Thankfully, Jon knew he could trust the team at LightHouse Automotive to make it right. "This shop is 100% all legit," Jon says. "I took my truck to a shop in Dallas and got the catalytic converter replaced. I got about two hours outside of Dallas and my check engine light came on. I pulled into the nearest Chevrolet dealer and they made some adjustments. 10 minutes later back on the road all I could hear was an exhaust leak. I made it back to Colorado Springs and brought my truck to LightHouse." ... read more

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Customer Stories
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