1.) They do EVERYTHING from “I need a new headlight,” to “build me a race car with a custom transmission and gears in the rear end.”
2.) They are locally owned and managed with the owner actually right there working and immediately available to answer questions or complaints. His name is Rylan Blair and I have actually seen him do free charity work for a small family just traveling through that broke down – FREE, NO BILL, NO IOU – just because he’s a decent Christian guy!
3.) They are HONEST and I KNOW IT – two different times now they told me I did not need work that another local shop had tried to sell me and then they fixed my car for FAR LESS MONEY than expected.
4.) They treat my wife like she’s their little sister – she goes in talking about odd noises that I don’t hear and rather than trying to sell her a bunch of work she doesn’t need – or worse, patting her on the head and patronizing her – they do full computer diagnostics, check the car end to end, tell her EXACTLY what she’s hearing and then fix it for next to nothing!
5.) They are very, VERY good at what they do. I had a Cadillac with an electrical problem that no one in town wanted to touch – three different shops told me to go see the dealer for a Cadillac electrical specialist. Finally I brought it in to Lighthouse on Platte when a parts shop recommended them. THEY FIXED IT IN 20 MINUTES FOR UNDER $200.00!!!
I live in Colorado Springs, this is my home and I will NEVER take my car anywhere else for any reason ever again. There are other locally owned shops and a number of national chains here – all of which will smile and tell you what you want to hear because they want to be your mechanic; Rylan Blair at Lighthouse Automotive on Platte wants to be your NEIGHBOR and the shop is staffed by EXPERTS. Don’t take your vehicle anywhere else. They’re right next to the 7th Wave Car Wash between Circle and Union – Look for a big, pretty blue sign with a lighthouse.
- Pros: honest, experts, locally owned and managed and they do everything, not just a short list of popular services.
- Cons: The bathroom is pretty inconvenient.