Shanna was enjoying her family vacation until their car's air conditioner went out while they were visiting Colorado Springs. It's been a warm summer around here and a healthy A/C system makes all the difference when it's so hot outside. Shanna called around to a number of local auto repair shops, but none of them had any appointments available until the following week. That's not how we do things at LightHouse Automotive. We always try to make time for customers in need.
"Very grateful we found this repair shop," says Shanna, "Temperatures were triple-digit and needless to say we were miserable. Finally we found LightHouse Automotive. I was totally prepared to be given a ridiculous price to fix our A/C since we were traveling and needed help fast. That was not the case at all. They got us in that same morning we called and gave us a discount, too!"
After our automotive technicians inspected Shanna's air conditioning unit, the problem was detected. Our service advisors walked her through the recommended repairs and gave her a fair price estimate on the replacement parts and the work that needed to be done. At LightHouse Automotive, we always aim to educate our customers to make sure they understand exactly what needs to be fixed and why. That way people can make more informed decisions about their auto repairs.
Shanna agreed to the repairs and her family was back on the road later that day with an air conditioner that was running great. They were able to enjoy the rest of their trip and get back home comfortably.
"Very impressed with the work and the timeline," Shanna adds. "They are absolutely the best as far as we are concerned. They treated us with great respect and explained what was needed to fix our vehicle. If we ever need help again in Colorado Springs, LightHouse Automotive will be our first and only choice for they already won our trust."
Thank you, Shanna, for sharing your story and we're happy that we were able to help your family out in your time of need. Nobody wants to have their vacation derailed by car trouble. We deal with a lot of travelers in Colorado Springs—especially in the summer vacation season—so we do what we can to get them in the shop as quickly as possible to take care of any repairs that need to be done.
Whether you live locally or are just visiting Colorado Springs, LightHouse Automotive is here to help with all your automotive repair and maintenance needs. Call us today at (719) 465-0302 or schedule your next service appointment online.