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5

Fantastic service! Rylan is obviously completely committed to doing a great job and providing good service. He is very passionate about his business and takes great pride in the work they do. Being a woman you can at times be taken advantage of, which from what Rylan found in my car has been the case for me for almost 2 years. I took it to whatever shop was referred to me or happened to be the closest/most convenient. He took the time to physically show me what exactly was wrong with the vehicle while using various tools and gizmos they have in the shop which was really great! They were very attentive to my situation and made me feel confident in what they were doing. Not to mention all of the work and labor is covered with 2 year/24000 mile warranty! The car was done in great time although I know they had a lot on the docket. I will be bringing my car back and would recommend the shop to anyone.

5

Over the years, I have brought my vehicles to different local mechanics around town, but have always been less than satisfied with the work. Recently, I was having an issue with my car and decided to bring it to Lighthouse. Not only did Rylan greet me with a smile, a handshake, and an introduction, but he was up front and honest with me every step of the way. He also discovered some missing bolts within the engine from one of the previous jobs I had done at another shop, which was causing my problem. Again, he was up front with me and showed me on my car exactly what he was talking about and got it repaired right away. I trust Rylan and his mechanics to take care of my vehicles from now on. They have a customer for life with me. Awesome shop!

5

I'm new to Colorado Springs and needed a mechanic, I search Google and read reviews. Thats how I found Lighthouse Automotive, good reviews!! I was not disappointed!! I met Rylan and I explained the problem, he talk about possible problems and suggested a diagnosis to pin point the problem....no guess work!! I left my explorer with them, he called the next day to explain what their diagnosis and estimate was. Problem turned out not to be as bad as it could of been and even at 2:00 in the afternoon said they would finish the job by the end of the day, which they did. I am very happy with their service and friendliness and would recommend them to everyone! I will return in the future!! Thanks!

5

I was recommended to Lighthouse from a co-worker. I was very pleased with the service I received there. Rylan was extremely helpful and honest about the repairs for my vehicle!

5

They were a great help when my wife had an accident near Colorado Springs. The van ended up being totaled, but he did some body work on my pickup. He did a great job and took good care of us.

5

I have been customer for over 3 years and found Lighthouse Automotive to be one of the best shops in town. Rylan is a personal guy who goes out of his way to please the customer and get the job done right and on time. He is a excellent mechanic who only does quality work. I highly recommend this shop.

5

This shop was willing to work with us within our budget. They brought their price down on replacing our brake lines and gave us a deal. They were also great at explaining the process and making sure we understood the repairs and felt comfortable with the price.

5

One of the best shops I have ever been to. That being said, my car was towed there due to a broken CV Axle. They were quick to diagnose the problem and even save me a substantial amount of money on repairs. I got calls every step of the way, so I never felt left out of the loop on the repair. Lighthouse understands how much your vehicle means to you, and it shows every step of the way. I highly recommend this shop to anyone who truly loves their car.

5

Excellent servace! i was having problems with my the clutch in my car in which seemed to be the WORST timing. My wife and i recently found out that she is pregnant, in between trying to save money and preparing ourselves for the baby to be, a break down is the last thing we want. We shoped around a little looking for the best mechanic for the best price and im glad we chose lighthouse auto. After checking the whole system, they found it was the master cylinder which is what i suspected it was. Straped for cash we were prepared for the worst, the total came to $540. But thank god they were able to knock off $100 so we ended up paying $450 insted. When i called to pick up my car it was after they allready closed and they told me they wuld stick around so i could come and pick it up. so, not only did they help me out by understanding my situation but they also took time out of there lives to make sure i was able to drive home that night with my car. And good news, it drives twice as good as it did when i first bout the car. thank you lighthouse auto!

5

Let me tell you a thing or two about excellent service… My son took his 20 plus year old vehicle to Lighthouse Automotive when it wouldn’t start. Manager Rylan had one of his service tech’s take a look under the hood and discovered a fused mass of solidified starter wires melted into one colossal burnt ball of metal as well as a few other minor problems. Ouch! As any completely independent son on his own for the very first time would do, he yelled “mommy”! Rylan explained the problem(s) to us in simple terms we thoroughly understood, offered a solution, the amount of time and money it would take to get it back on the road. What I didn’t realize was just how fast and efficient Lighthouse Automotive is, OMG…. Don’t you just love it when you’re given a delivery date and your service is early! Well that’s exactly what happened. Rylan told us the car would be ready sometime tomorrow afternoon, but today low and behold Rylan calls just before closing to say the job was complete and he even threw in a few little extra’s! If you’ve read this far you know where I’m going with this review; I couldn’t have been more confident in Rylan’s analysis and presentation of the problem. He took extra time to answer my questions and addressed my issues by combining expert knowledge, professional courtesy and exemplary customer service skills! Rylan it was a pleasure working with you and your entire team of experts; thanks for turning a bad situation into an experience that far exceeded our expectations!

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