We Are Hiring
We Are Moving!
5

Great service. They went out of their way to help me out when my car wasn't running. THANK YOU LIGHTHOUSE AUTOMOTIVE!

5

Fixed my royally messed up oil filter housing in about a day. Professional, knowledgeable and personable. I'm willing to give my money to these guys over any chain shop any day of the week.

5

I love Lighthouse Automotive! The staff is very knowledgeable and friendly. They always work hard to give me the best deal possible for services on my car. I have been going to Lighthouse for over a year, and I have only had positive experiences.

5

Rylan was awesome!! He is someone who actually cares about his customers. I called a few places around town, since I'm new to town, to check some rates for my 4Runner. Rylan took the time talking with me to see what was really going on. Everyone else just said a hi price and tried to push me off the phone... He understood I was a single dad and just needed a little help. He found out it was a different problem than I thought and saved me a lot of cash. Any other places I have dealt with would not be that trustworthy. You can trust Rylan and lighthouse automotive. I will bring all my vehicle problems to him from now on. Thank You Rylan!!

5

Rylan was great! I was traveling into Colorado Springs from NM and the alternator warning light came on less than half way thru my trip. Couldn't find parts or help and so a friend in COS started calling around for help. Rylan took her call and it was super service from then on. The car was fixed the SAME day-in less than three hours after I arrived. No worries for the rest of our trip. Thanks for staying late. This review can not express how much we appreciate such great service.

5

We needed service on our Ford F 350 and were stranded at Walmart and Mike came to our rescue ! We had been there for hours after a Walmart Supervisor decided to have a tech go under our truck and beat on the starter with a tool while he tried to turn the key to start it ! Smoke was coming out, smelling like rubber and wiring while I stood right there asking what is burning, they didn't even ask my permission. Needless to say, they burned up our starter. Mike from Lighthouse came and helped us get our truck back up and running !! Not only that but he made Walmart file an insurance claim for us ! What wonderful people these folks are, they genuinely CARE about people, and treat you with Respect ! THANK YOU LIGHTHOUSE... THANK YOU MIKE... Customers for LIFE !

5

This place is awesome! Very friendly & helpful employees and great service. Have brought my car in twice there and have had no problems

Thank you for the compliment. We do our best here at Lighthouse Automotive to take care of you. Don't forget we have a 3 year/3600 mile Nationwide Peace of Mind Napa Warranty!

- LightHouse Automotive
5

I give Lighthouse (Ryland) five stars mostly because Lighthouse survived me. It was my vehicle's first visit to Lighthouse. During my vehicle's two week visit I scrutinized Lighthouse's practices enough that the CIA would have been proud. I was not an easy customer. Ryland put up with me and I did not find any “shady mechanics” going on. There were a few issues but things were worked out. Ultimately I believe Ryland is willing to make things right. I think he very much likes his business, loves what he is doing and possibly because his work and business are important to him he is willing to protect it and also to work with people. I am a Do it yourself (DIY) type. I was not aware of one commonly accepted practice in the auto-mechanic world: The up-charge on parts. Lighthouse does charge an up-charge on parts they buy. In my case it was 30% to 80% depending on the part. Not bad comparatively. One thing is for sure though; almost all mechanics up-charge. The Good ----------------- Ryland and one of his crew at Lighthouse claim over 60 years experience! He has a few other crew members which would put that at almost 100 years combined. The way he talks and explains what he has done shows expert level skills to say the least. Ryland refunded labor charges on some work that I had not authorized. All of the crew members and office workers I met were friendly and tried to help. The shop was busy. The Bad ----------------- Ryland was not the best at calling me with big decisions. When I called Ryland I felt he was not speaking my language. This resulted in something being done that I did not approve. Even though Ryland agreed to refund labor charges for work I did not approve he was reluctant and tried to negotiate the refund to a lesser amount. While I understand he is preserving his business I also understand he would not have needed to refund anything if he had communicated differently to begin with. Some of the up-charges are pretty steep for example: A rim that would otherwise cost $70 for it’s condition was up-charged to $260 plus a core charge (on a rim?). I don’t know if that includes labor because there is only one line item on the after-work provided estimate. Summary --------------- I spent a total of $3,800 at Lighthouse. The website does list a warranty for labor and parts. For me, the DIY person, $3,800 makes me kick myself. BUT, for those of you who are not DIY this price would be in the average range for the work I had done. The work I had done: - Inspection of drive line parts and assessment of noise in rear differential - Upper and lower ball joints - New cv axle and hub bearing - New rear outer axle bearings and seals - Service front differential - Rebuild on the rear differential - Installation of an after-market auto locking differential (I purchased it and brought it) - Acquire, mount, balance a matching aluminum rim and replace steel spare rim so spare tire could be rotated also. If you go to Lighthouse make Ryland do his paper work BEFORE he touches the vehicle. Get everything spelled out on an estimate for every thing in writing. Negotiate the estimate and look over the parts he’s ordered if you can before he installs them to make sure they are up to your standards. Pay him a bit up front then sit back and relax while Lighthouse works their magic. I would take my vehicle to Lighthouse again.

5

Rylan is awesome! I was on a tight budget and he worked with me to find the best solution for my needs. He communicated with me every step of the way. He went above and beyond in every aspect of my car being in the shop. He even picked me up and took me home!!! Hats off to lighthouse automotive I will definatly take my cars back to this shop. Thanks Rylan!

5

Wow. Had a serious question about an Amsoil dual oil filter system which some other mechanics didn't understand, and they put in regular oil instead of synthetic oil - I wasn't sure if that would pose a problem for the RV, and talked to Rylan for about 15 minutes and got some excellent information….. I'm not mechanically minded at all and so appreciated him explaining things simply for me. I would definitely use their services if I was in Colorado Springs…. and definitely will get my strange oil system tended by them whenever I'm in Colorado! Thanks, Rylan, for being so incredibly helpful. Amazing…..

LightHouse Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call LightHouse Automotive (719) 634-0005 if you have any issues in accessing any area of our website.