• What Colorado Springs Customers like About Us at Lighthouse Automotive

    Sunday 11 February 2018

    A big part of the service we provide at Lighthouse Automotive for our Colorado Springs customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Colorado Springs area customers. Even though we try to be proactive in our Lighthouse Automotive automotive education, we sometimes get busy fixing vehicles and need a reminder. Please, just ask. We've found our Colorado Springs customers like the ... read more

  • How Does Lighthouse Automotive Know What to Recommend?

    Monday 28 August 2017

    When you drop your vehicle off at Lighthouse Automotive in Colorado Springs, they don't just poke around under your hood looking for stuff to do. Lighthouse Automotive professionals have lists and procedures they follow for different types of service. First of all, your Colorado Springs service center will note the mileage on your vehicle. They'll then check to see what inspections and services the vehicle manufacturer recommends for a vehicle of your make, model and mileag... read more

  • What You Need to Know from Your Lighthouse Automotive Service Advisor

    Monday 21 August 2017

    Colorado Springs drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your service advisor at Lighthouse Automotive uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn... read more

  • Ethics of Automotive Repair in Colorado Springs

    Tuesday 19 July 2016

    We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Colorado Springs automotive service and repair industry hasn't been given a pass either.Unfortunately, every profession in Colorado Springs has some bad actors that hurt the reputation of everyone else. On the automotive side, industry associations and professional licensing... read more

  • Speak Up: Talking with Your Lighthouse Automotive Service Advisor

    Monday 14 March 2016

    About 80% of the vehicles on Colorado Springs roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Colorado. Some of the maintenance issues are minor. Others represent serious safety concerns. There are many reasons Colorado Springs drivers neglect their routine car care. Some of the more common ones are complac... read more

  • On Board Diagnostics for Your vehicle

    Wednesday 03 June 2015

    Today we're going to talk about on-board diagnostics and the questions we hear from folks around Colorado Springs, Colorado, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic scans by a trained technician in Colorado Springs.These are valid concerns. If you don't understand something it's really hard to know its value. Let's start with some history.Since 1996, all c... read more

  • What Colorado Springs Automotive Service Consumers Should Know

    Wednesday 02 July 2014

    There are some things drivers should know about Colorado Springs car service and repair. First and foremost, Lighthouse Automotive cares about you and your family's safety. And we really appreciate your business. Lighthouse Automotive in Colorado Springs wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.Building on that foundation, there are some things that would help you understand the auto service and repair business bett... read more

  • On Board Diagnostics for Colorado Springs Motorists

    Wednesday 07 May 2014

    Some Colorado Springs vehicle owners wonder why Lighthouse Automotive and other Colorado Springs auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Lighthouse Automotive for a tricky automotive problem shouldn't be a surprise. In the Colorado Springs area, automotive diagnostics can cover quite a range. If you hear a noise in your vehicle brakes when you slow down in rush-hour traffic on a busy Colorado road, you pull off at the next off-ramp and take a quic... read more

  • Colorado Springs Customer Detective Work

    Tuesday 04 March 2014

    One might say the most challenging part of being an automotive service technician at Lighthouse Automotive in Colorado Springs is diagnosing a problem before it can be fixed.Cars in Colorado are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not so... read more

  • Service Center Standard and Procedures

    Thursday 08 August 2013

    All Colorado pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Colorado Springs automotive service centers including Lighthouse Automotive have procedural standards for each service they perform. Lighthouse Automotive technicians are trained step by step... read more

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