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Category Archives: Service Standards

Questions to Ask Your Colorado Springs Service Advisor

We find that a lot of Colorado Springs drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because vehicles have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road.You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our Colorado Springs automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.It's all about the communication. It's a little harder when you're trying to ... read more

Arrive Alive in Colorado Springs

We've all seen drivers do crazy things while driving to or from Colorado Springs. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on Colorado roads.The truth is that all of us are distracted when we drive. Unfortunately, traffic, road construction and other external factors are beyond our control. The distractions inside our car, however, are things we can often control.Here's some things that'll give you more control in your car, and help keep your attention on the roads around Colorado Springs. Colorado Springs drivers who are 16 to 20 years old tend to be more distracted by the radio, CD or MP3 player. Colorado Springs drivers who are 20 to 29 are more distracted by passengers in the car, including small children. Those over age 65 tend to be more distracted by objects or events that are outside of the vehicle. Other factors like fatigue, stress and la ... read more

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