Gayle owns an older Toyota RAV4. It's needed plenty of work over the years, but it has been a very dependable compact SUV for her. Recently, Gayle noticed the vehicle was having some electrical problems. That's what brought her to LightHouse Automotive for a professional diagnosis and repairs.
"We took our 20-year-old Toyota RAV4 in for an electrical problem," Gayle writes in her 5-star Yelp review. "While fixing this, the mechanics found that there was a problem in the steering box. They took the time to break the bolts loose without breaking anything."
This is a common situation at any good automotive repair shop that is thorough in everything they do. When we get the vehicle in, we will inspect the main problem, run diagnostic tests and determine the cause of the mechanical issues. However, we will also look at other things. Sometimes, it may be a problem related to the original concern. Other times, it is just something else our technicians will notice when going through the vehicle.
Our goal is to cover all the bases so that our customers know exactly what's wrong with the vehicle and what specific automotive repairs or maintenance services we recommend. Whether or not you choose to have us make any additional repairs is completely up to you. However, you will at least have the information you need to weigh your options and make proper decisions.
"They even disinfected the car before returning it in this era of COVID-19," Gayle adds. "Rylan [Blair, owner] was helpful, thorough and fair. We really appreciate the great job they did."
Regarding COVID-19, be sure and read our recent blog article about the extra safety and sanitization precautions we are taking at the LightHouse Automotive shop during the coronavirus pandemic. Your safety (and the safety of our staff) is our top priority right now!
For all your Colorado Springs auto repair needs, count on LightHouse Automotive. Call us today at (719) 465-0302 or schedule your service appointment online.