Local Customer Appreciates Clear Communication at LightHouse Automotive

Edmund appreciates having a local mechanic in Colorado Springs that he can trust. He recently visited LightHouse Automotive for some auto repairs, and he was nice enough to share his feedback in a Google review.

"Great service that you most definitely wouldn't see at any standard mechanic," Edmund writes. "LightHouse Automotive is the best mechanic I've been to since living here in Colorado Springs. They actually talk to you about what is wrong with your vehicle—about things other than how much it is going to cost."

The most important thing to us at LightHouse Automotive is making sure our customers understand exactly what is going on with their vehicles. We listen to their concerns when they bring in their cars, trucks or SUVs. Then, we'll perform a thorough mechanical inspection and diagnostic tests to uncover the source of the automotive problem.

Once we know what's wrong, we can then walk the customer through everything they need to know. This includes explaining our inspection findings, answering questions about mechanical issues and recommending what automotive repairs and/or services are needed. We will also be able to provide accurate price and time estimates, so the customer knows exactly how the process will work and approximately how much it will cost for parts and labor.

"On top of all that, with each visit I get a coupon for at least $20-25 off any future visits," Edmund adds. "Have yet to see this type of service at any other mechanic. When you give back to your customers and don't rush through the standard talk, it leaves a good impression that is hard to forget. Thank you Rylan and everyone else who works at LightHouse Automotive!"

Well said, Edmund! Thank you so much for sharing your thoughts and putting your trust in LightHouse Automotive for all your automotive needs.

Whether you need standard vehicle maintenance or more extensive automotive repairs in Colorado Springs, you can always count on LightHouse Automotive for honest service, quality work and personalized customer service. Call us today at (719) 465-0302 or book your service appointment online.

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